FAQ

Can I access the internet? What sort of access is available?

Yes, WSA offers complimentary high speed NBN to all guest. You will be provided with details upon arrival.


Can you smoke in the apartments?

Smoking is only permitted on the balconies of the apartments, ashtrays are provided.


Do all rooms have a balcony?

Yes, all apartments have their own generous size balcony.


Is Linen and Towels provided?

Yes, linen and bath towels are provided. Beach towels are not provided.


Is there car parking available? How much does it cost?

Yes, we offer complimentary, secured undercover car parking. One car spot per apartment.


What is included with the apartment?

All our apartments have fully equipped kitchens, living and dining areas, bathroom with separate bath to shower, internal laundry, study desk and private balcony.


What time is check in and check out?

Check in is after 2 pm on the day of arrival.

Check out is by 10am on the morning of departure.


When are the rooms serviced by housekeeping?

Housekeeping is available every day except Sundays and public holidays.

Long-term guests are also supplied with a weekly service on a designated day which is advised on arrival where bed linen is changed and the room is given an extensive clean.


Does WSA allow long-term stays or relocation accommodation?

Yes, our range of corporate accommodation services, long-term and short, make us the perfect temporary housing provider and corporate housing partner for relocating or visiting employees in Wollongong, offering attractive rates exclusive to our corporate clientele. We work hard to make the transition a smooth one, enabling our guests to focus and stay productive at work.


Talk to our friendly staff today on (02) 4254 4254

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Have a general enquiry, a question or like to pass on some feedback, we're here to help!

Reception Hours

Monday - Friday              7:00am - 6:00pm

Saturday                          8:00am - 6:00pm

Sunday                             8:00am - 12:00pm

*After hours access available.

Check-in

Check-in time                 2:00pm

Check-out time              10:00am

*Early check in and late check out available. 

Contact Details

Phone (02) 4254 4254
Address54 Kembla Street Wollongong, NSW 2500 Australia
ParkingOnsite - Secured Car Park

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